Updated Jul 14, 2020

Increasing access to fast and affordable home based primary health care services in Africa

http://www.myhealthcaremobile.com

Jennie Nwokoye

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HealthCare Mobile is a platform that connects patients to Community Health Workers (CHWs) to provide home based primary care services via a USSD code

With a short USSD code, community members can register, pay, and request the nearest registered CHWs to administer home based Primary Care Services and health screenings such as coronavirus. Health Workers: Are directly connected to people who need their services. They generate an income for themselves for each patient they visit – promoting social entrepreneurship by providing health care to c...
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With a short USSD code, community members can register, pay, and request the nearest registered CHWs to administer home based Primary Care Services and health screenings such as coronavirus. Health Workers: Are directly connected to people who need their services. They generate an income for themselves for each patient they visit – promoting social entrepreneurship by providing health care to community and financial benefits for health workers. HCM is the first service of its kind to offer semi-urban, urban, and rural Nigerian patients an alternative to the high prices and long wait times of the existing health care system. HCM has the potential to transform patient access to care and positively impact health outcomes, health care worker incomes and economic development. With HealthCare Mobile, we've been able to cast a wide reach via our USSD platform and thus allows us to interact with all kinds of patients seeking a wide range of services. A perfect use case for this the ability to reach patients in hard to reach areas who are victims of Gender Base Violence. Our platform provides our patients with the ease of connecting with a CHW who provides counseling services on Gender Based Violence and directs them to appropriate resources. Also, HealthCare Mobile allows patients to access their previous appointment history via our USSD platform. This arose from the inability of underserved populations to access their medical records due to cost and inadequate infrastructure. Thus, experiencing a prevalence of preventable diseases and inability to track emerging diseases in their families. It is our hope that this feature will promote preventative health practices, ultimately reducing the prevalence of easily treatable diseases. In response to COVID-19, we have added new features on the platform that allow registered users to: 1) Receive daily updates on COVID-19 via SMS messaging 2) Anonymously report suspected symptoms of COVID-19 to health official for assistance 3) Receive information on test and isolation centers in the area
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Emergency Communication
  
Treatment
  

Stage 3: Proof of Concept

HealthCare Mobile current MVP is a USSD platform that is currently being tested amongst users (CHWs) and patients. The team is planning a pilot in July 2020 in Anambra, Delta, Edo and Ondo states, in Nigeria to test our hypothesis and gain traction.

Focus Areas:

Entrepreneurship, Primary Care, Health Systems and 13 MoreSEE ALL

Entrepreneurship, Primary Care, Health Systems, Non-communicable Diseases, School-to-Work Transition, Economic Empowerment, Gender Equity, Health, Workforce Development, Maternal Newborn and Child Health, Prevention & Vaccination, Human Centered Design, Digital Inclusion & Connectivity, Technology, Monitoring & Evaluation and Gender-based ViolenceSEE LESS

Implemented In:

Nigeria

NigeriaSEE LESS

1
Key Partner
1
Country Implemented In
256
Customers
3
Employees
$25,000
Funds Raised to Date

Problem

Many individuals lack access to primary health services especially in semi-urban, poor urban, and rural parts of Africa, reflecting a structural social inequality that cuts across geography and income. This is due to: inadequate health facilities, high medical cost, poor infrastructure, and lack of job opportunities for community health workers. Specifically in Nigeria, there are approximately 700,000 registered CHWs and 75% of them are underutilized due to lack of employment opportunities.

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Solution

HCM employs a systems thinking approach that leverages low fidelity technology - USSD (input) coupled with employment of CHWs (input) to increase access to affordable home based primary health care (output). Thus reducing the amount of time and money spent on transportation, and primary care at secondary and tertiary medical facilities (outcome) ultimately transforming patient access to care, positively impacting health outcomes, health care worker incomes and economic development (impact)

Target Beneficiaries

Primary Beneficiaries include: community health workers, patients (Adults requiring regular medication/assessments, expectant/new mothers, children), patients lacking transportation to medical facilities Secondary Beneficiaries include: Ministry of Health, MNOs - World Health Organizations, World Bank, International Finance Cooperation, United Nations, Secondary/Tertiary Medical Facilities

Mission and Vision

With HCM, children, mothers, and disadvantaged excluded populations no longer have to die from easily preventable disease due to lack of access to primary care services. With HCM, Community Health Workers will be empowered to be pillars of community health care in their communities. With HCM, governing bodies can use low tech (USSD) to prevent potential disease epidemics/pandemics.

Competitive Advantage

HealthCare Mobile’s MVP is a USSD Application that allows users to register and search for available CHWs based on their State and LGA (Local Government Area), and allows the CHWs to connect with users to provide primary care services. A USSD is a short code that enables one to reach customers who are in hard to reach areas, available on any cellular device and does not require internet connectivity to function. Although Nigeria accounts for the highest population of mobile subscriptions at 87%, only 20% of Nigeria's population have smartphones thus excluding millions of people who need our services the most. HCM's platform is easily scalable across the African Continent and other emerging economies around the world. Finally, utilizing geotagged USSD messages for disease surveillance powered by AI. This is particularly important for hard to reach areas that are not connected to the grid or lack internet connectivity.

Planned Goals and Milestones

In response to COVID-19 we mobilized our health workers in Enugu to engage the community by hosting a series of free COVID-19 educational seminars at various health centers. The purpose of these seminars is to disseminate information on how to prepare and protect yourself during the ongoing pandemic. In April 2020, we hosted 3 seminars and registered 256 new users on the platform. By 2030, HealthCare Mobile will impact over 10 million lives across 4 countries in partnership with iconic, multinational corporations and government institutions whilst employing CHWs to be the pillars of community health in their communities thus promoting socio-economic development and empowerment. Develop an AI driven tool that utilizes geocodes from USSD messages for disease surveillance. Sponsor a CHW initiative for MNO's with last mile distribution initiatives.
Funding Goal500,000
Projected Cumulative Lives Impacted172,000,000
New Implemented CountriesGhana, Ethiopia, Senegal, Tanzania
Recruit500 CHWs, 4 board members, co-founder, mentor
New FeatureAI driven tool that use geocodes from USSD messages for disease surveillance, Sponsor a CHW initiative for MNO's with last mile distribution initiatives.

The Team Behind the Innovation

Our team has contextual, educational and professional experience, and prepared to dedicate their lives to providing access to primary health care in Africa. Jennie CEO - systems engineer who brings 5 years of consulting experience in the health and technology sector. Lucky CTO - recent graduate software developer based in Nigeria with 7 years of experience building tech solutions for clients in Nigeria. Blessing COO - Community Health Officer with 6 years of experience working in both private and public health institutions across Nigeria.

EXECUTIVE TEAM INCLUDES WOMEN AND YOUTH

Milestone

Apr 2020
New Product Or Service
We mobilized our health workers in Enugu to engage the community by hosting a series of free COVID-19 educational seminars at various health centers. The purpose of these seminars is to disseminate information on how to prepare and protect yourself during the ongoing pandemic. In April 2020, we hosted 3 seminars and registered 256 new users on the platform. Through this initiative, we developed new features on the platform that allow registered users to: 1) Receive daily updates on COVID-19 via SMS messaging 2) Anonymously report suspected symptoms of COVID-19 to health official for assistance 3) Receive information on test and isolation centers in the area
Nov 2019
Funds RaisedPENDING
TITLEPilot
TYPEGrant
FOCUS AREAS
Health Systems and Primary Care
Implemented InNigeria
Sep 2019
New Country Implemented In
Nigeria
Sep 2019
Key Partnership
Government
ORGANIZATIONAnambra Ministry of Health.
Aug 2019
Created

Supporting Materials

HealthCareMobile-Executive-Summary-orientation-null.pdf